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Lydia Ramsey's best selling book - Manners That Sell: Adding the Polish that Builds Profits

 

Lydia’s Biz-E-Quiz
Test your workplace manners with Lydia Ramsey’s Biz-E-Quiz to see just how fast you will be “smoothing” your way up the ladder of success.


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Books by Lydia Ramsey

 
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Manners That Sell
Adding the Polish that Builds Profits
Author: Lydia Ramsey

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  • Who picks up the check at a business meal?
  • Should a woman stand to shake hands?
  • When may I call my client by first name?
  • How casual is "business casual?"

Find the answer to these questions and many more in this easy-to-read, highly informative guide to etiquette in the workplace. Recognize that manners matter in business now more than ever and that bottom line figures are influenced as much by interpersonal skills as they are by products and services.

"Just like Lydia Ramsey and her commonsense approach to etiquette in the business world, this book is absolutely one-of-a-kind and indispensable... filled with practical tips that reflect today's situations."

- Dr. Elizabeth Holt-Thetford
  Training Manager, Georgia Ports Authority

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Order the eBook for a 25% Discount
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Lydia Ramsey's Little Book of Table Manners
Author: Lydia Ramsey

Have you ever wished that you had paid closer attention to your mother when she told you how to eat your soup and butter your bread? Well, Lydia Ramsey is not your mother, but she has compiled a list of 85 tips for dining for success. It's all your mother ever told you and more in an easy-to-read format. 

The next time you are stuck wondering which fork to use, how to eat your pasta or what to do with that  olive pit in your mouth, pick up Lydia Ramsey's Little Book of Table Manners for the answer. Whether you are trying to impress your boss, win over a potential client or make hit with your new in-laws, this handy little guide to table manners is a must.

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Real World Career Development Strategies that WORK
Featuring: Lydia Ramsey and ten other dynamic experts

Imagine sitting down in a round-table forum with 12 successful men and women and being able to glean from them the career development principles that propelled them in life! "Real World Career Development Strategies That Work," from Insight Publishing, allows readers to do just that. 

A power-packed collection of insights and strategies from professionals who make a difference in everyday America. Men and women from a variety of professions and life circumstances offer time-tested, real-world career strategies proven to open doors and bring personal satisfaction to anyone wanting to get to the top!
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Golf Etiquette, Revised Edition
 Author: Barbara Puett and Jim Apfelbaum

What I know about golf would fit into a thimble  but good etiquette works especially well at closing deals on the golf course.  The authors cover how to behave on and off the golf course and cover golf attire, playing with strangers, what to do with cel phones and more. There are photos and diagrams galore and the size of the book makes it easy to fit into the pocket of your golf clubs bag.

 

Miss Fido Manners Complete Book of Dog Etiquette: The Definitive Guide to Manners for Pets and Their People
 Author: Charlotte Reed

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Best Impressions: How to Gain Professionalism, Promotion and Profit
 Author: Dawn Woldrop

Does this sound familiar to you? You get up in the morning, get dressed and go to work. All day you feel something is not quite right with your outfit. You do not feel comfortable. When you get home you immediately change into different clothes. You notice that your day went right along with how you felt about your appearance, just "okay." If this scenario does sound familiar to you then you need this book by Dawn Woldrop.  This timeless book has been used by professionals at all levels to increase their confidence and to move up the ladder.

 


The Fine Art of Small Talk : How to Start a Conversation, Keep it Going, Build Networking Skills--and Leave a Positive Impression!
Author: Debra Fine

Are you shy and reserved? Do people at work get into deep conversations with your co-workers but manage nothing but a brief "hello" when you pass by? If so, this book is for you. Debra Fine offers the keys to unlock your social butterfly in waiting. This inspirational book will help you with business and social situations with advice on how to approach strangers and what to say. Learn how to gracefully join an on-going conversation, make interesting introductions and start a fascinating conversation. Fine also offers advice on how to avoid boorish people who have boring conversations and gives advice on how to turn that boring conversation into a meaningful and deeper connection between people.
 

 


Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty
Author: Phillip Van Hooser

A simple, straightforward guide to remarkable customer service Willie's Way is unlike any other customer service guide. A story as good as the advice it offers, the book presents the real-world customer service wisdom of a real, one-of-a-kind cabdriver. Author Phillip Van Hooser learned more about great customer service during one cab ride with Willie than he ever thought possible. From his friendly banter to his personalized customer care, Willie woos, wows, and wins customers with ease. This book translates Willie's commonsense wisdom into practical applications any businessperson can apply.

 
 

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