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Lydia Ramsey's best selling book - Manners That Sell: Adding the Polish that Builds Profits

 

Lydia’s Biz-E-Quiz
Test your workplace manners with Lydia Ramsey’s Biz-E-Quiz to see just how fast you will be “smoothing” your way up the ladder of success.

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Articles And Interviews Featuring Lydia Ramsey

Lydia’s business etiquette advice is frequently sought by newspapers and business journals. Here is a sampling of articles from various publications to which she has contributed.  Articles will open in a new window.  If you would like to interview or quote Lydia e-mail lydia@mannersthatsell.com

What’s Your Business EQ (Etiquette Quotient)?
American Management Association

Business Etiquette To Go New York NY
Directory M Articles

Whatyasay?
LexisNexis

Leaving On A Jet Plane? Business Etiquette To Go
Jobstreet

Lessons In The Art Of The Meal
The Wall Street Journal

How To Apologize
Business Week

101 E-mail Etiquette
Worcester Business Journal

Email Success Tips
Fast Company

Caller Courtesy
Assumption College

Business Lunch Etiquette: Tips for Eating Soup and Bread
Associated Content

Business Etiquette with Marcia Pledger: Misdirected e-mail not your concern
Cleveland Ohio Business News

Sappy holidays: season's greetings sent from clients--and total strangers.
Goliath

Research Foreign Markets
Book Rags

Control p's + q's
Boston.com

THE ART OF THE HANDWRITTEN NOTE
Sue Forrest Blog

The Dos and Don’ts of Email Communication
Stratagem

Rough Around The Edges? Minding Your Manners Is Better Business
CleanLink

Advice for Maintaining Personal Boundaries Between Nonprofit Coworkers
Philanthropy Careers

How to survive the party game
Scotsman.com

Bulletin Board: Proper etiquette matters in the workplace
Bend Weekly

It's their day: Make it special
The Province

Dining At Your Desk Is Bad For Business
Inside Office

8 Tips for Better Email Cover Letters
YAHOO! hotjobs

Proper Etiquette Matters in the Workplace
Creators.com

First Impressions and Positive Personal Impact
Success Common Sense

Taking Time Off to Recharge Your Battery Even More Important These Days
The Ledger

Exit Etiquette
New York Magazine

Calling Card
Remodeling Hanley-Wood

Hosting A Business Dinner
Forbes

The Power of a Handwritten Note
Fast Company

Making Something Temporary Permanent
Jobs Central Community

5 Ways to Soothe Upset Customers
fuelNET Daily Tips

New York Times
Cellphones Ringing at Home and at Work

Fridge Wars
Entrepreneur Magazine

Rules to live by at holiday parties
Caller.com

Translating Body Language
Real Simple

Hot Under The Collar
Massage Therapy

More On Business Manners From Your Strategic Thinking Business Coach
Evan Carmichael Blog

On-The-Job Etiquette
We TV

What Message is Your Body Sending?
South Valley Press

Know Your Boundaries At Work
Revolution Health

How To Orchestrate A Graceful Exit
NPR

Lydia Ramsey Offers Tips To Banish Obnoxious Cell Phone Behavior
Male Bits

Etiquette of sympathy dead to many friends, coworkers
Savannah Morning News

Know Your Boundaries At Work
BodySense Blog

Rules to live by at holiday parties
Caller-Times

Rules to live by at holiday parties
Scripps Howard News Service

Mind p's and q's at office party
Rocky Mountain News

Everything You Need to Know about Your Office Holiday Party
Administrative Excellence

Would you do that if the Queen were here?
The Prospecting Professor

Oh, Behave!
Portfolio.com

Holiday Party Etiquette
Career Super Star

Conquer E-Mail Before it Conquers You
Women's Digest

A Stand on Ceremony
Inc.com

Surviving The Holiday Office Party
Law Crossing

Documenting The Value Of Marketing
Publishers Weekly

New MBA Students Will Learn To Mind Their Manners
The University Of Iowa

A Gratuity Guide: How to Tip Everyone From the Hair Dresser to the Bellman
iParenting

The Etiquette Of Business
CNN.com

Ah, excuse me, there's spinach in your teeth
Seattle Times

Can we have some decorum around here, please?
Jacksonville.com

"Kiss Your Khakis Goodbye!"
The Prospecting Professor

The Meaning Behind Manners
Savannah Morning News

Can We Have Some Decorum Around Here, Please?
Florida Times Union

Etiquette Important Part of Business
The Augusta Chronicle

Good Manners are Good for Business
The Phoenix Business Journal

Netiquette: The Etiquette of Doing Business on the Web
The Write Edge, Ltd.

Take the Time to Look Good
Buffalo Business First

Travel Taboos: 3 biggest Sins Of The Road
Microsoft Small Business Center

Lydia is also featured frequently on radio shows.  Listed below are a sample of recorded shows that are archived for your listening pleasure.

Talk About Service
Host Ed Horrell interviews Lydia
Ramsey

Are you comfortable networking?  Lydia Ramsey tells Ed how to be effective at networking, using manners and good sense. Great interview. Click the link below to play the MP3 file.
Talk About Service

 

Office Party Tips
as heard on NPR’s
The Motley Fool® Radio Show

Office... party: two words that can send shivers up the spine this time of year. So time for some tips on how to handle your office's annual bash. Listen to Lydia’s National Public Radio guest appearance on
The Motley Fool® Radio Show.

Listen to Lydia's Live Interview

 

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Revised July 25, 2008